Support & Contact

Before contacting support

• Update to the latest app version and retry on a secure connection.
• Never send your password, verification code, or payment-card details in a support message.
• Include the account identifier, what happened, when it happened, and a screenshot without sensitive information if possible.

Security and privacy matters

If you suspect unauthorized access, change your password and contact support immediately. For privacy rights or account deletion, use the deletion request page to receive a tracking number.